Brown Jordan Furniture Consumer Complaints All Reviews

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Brown Jordan Furniture Reviews

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  • Brown Jordan Junk



    We had cheap outdoor furniture for 14 years and decided to splurge and buy "the best". We spent over $32,000 to furnish our entire patio, pool and spa areas with Brown Jordan' Wave Collection. What a mistake. In the third season, 3 of the slings on the lounge chairs ripped at the perimeter where it tucks into the frame. We tried to replace them without success, and were referred to a professional who returned them with nicks and scrapes. This year, another lounge is ripped and two chairs. By the way, this furniture is rarely used, as we have no kids. The slings were... More...
    (Furniture)
    bar1019's Picture   bar1019    0 Comments   Comments
  • Dinosaur company



    After many years of use with the original cushions, we went back to Brown and Jordan to have custom made replacements. Their dealer carefully measured and cross-referenced and double checked the item model with the cushions. These replacements are highly inferior to the originals that lasted over 10 years. They are under-stuffed and thus extrude through the furniture straps making them virtually useless or at best very uncomfortable. I could have gone to Home Depot for replacements at 10% of the price paid which now I will do. Brown and Jordan is living on their laurels. They are now a... More...
    (Furniture)
    kalidog's Picture   kalidog    2 Comments   Comments
  • Brown Jordan Not So Hot



    I would be very cautious purchasing ANYTHING from Brown Jordan. They don't stand by their sales. We purchased an expensive Eastlake 50'' x 86'' Dining Table [2375-5086] from Cabot House in Portsmouth, NH around 3 years ago. I was taking the umbrella out (just lifting it out) and the glass top exploded into a million pieces. I seriously don't think this was any fault of mine. Called up Cabot House and the sales rep told me the unit would be replaced, but that she needed to speak to her manager. Couple of days later I got a call and wss told the top would... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    bschless's Picture   bschless    1 Comments   Comments


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